I go here a lot--it's down the street and very convenient. I get all my medications here, and the pharmacists know me by name after a few months and are very friendly. My prescriptions are always ready when they say they'll be, and most of the folks not in the pharmacy are very nice. Store's usually pretty clean and well-stocked.
The pharmacy is HORRIBLE! They have awful customer service and they are SO UNPROFESSIONAL! I get the same birth control bills from this location every month and EVERY SINGLE MONTH I order them I get a text message that says "ready for pickup" and when I get there they tell me it had to be ordered! Why am I not getting a phone call about that? Its ALWAYS an issue! I am changing over to CVS pharmacy because after this time receiving not only the text saying they were ready but also an automated voicemail then going to get them and getting the SAME OLD "they have to be ordered" response is RIDICULOUS! I even order them DAYS ahead of time yet they dont have them when I come to pick up! I used to call a week or 2 ahead but they wont do that anymore bc my insurance won't cover it and put it through that early. I shouldnt even have to do that to begin with! They are so unprofessional they dont care about the customers! Something has to change at this pharmacy or they are going to lose more customers!
Terrible service! Everytime I go to get a prescription that's been called in, I'm told an hr wait. Today I was told @ 4:10pm come back @ 5:30pm..6pm I'm told to come back at 8:30pm.
Love getting my 20% discount for being a Gold Status customer!
The drive-thru pharmacy is very convenient. Helps make the transition from the city easier. Thanks Rite Aid.
Rite Aid is a US Pharmacy based in Ewing Township, New Jersey. Rite Aid is located at 1700 N Olden Ave, Ewing Township, NJ 08638, USA.
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